Shipping
Shipping Policy
OnePress Hair Extensions
We carefully package every OnePress order to ensure it arrives protected, polished, and ready to wear.
Below you’ll find details on our shipping rates and processing times.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order ships, you will receive a confirmation email with tracking information.
Domestic Shipping (U.S.)
Standard Shipping – $9.99
For all orders under $199.
Free Shipping – Orders $199+
Orders $199 or more qualify for complimentary standard shipping.
Shipping typically arrives within 3–7 business days after dispatch, depending on your location.
Starter Kit Shipping
Starter Kits ship via upgraded packaging and insured delivery due to their size and professional contents.
Starter Kit Shipping – $24.99
This ensures your full kit arrives securely and safely.
Handling & Packaging
All orders include careful packaging and handling to protect the integrity of your extensions during transit.
Shipping rates reflect:
• Carrier costs
• Protective packaging
• Handling and fulfillment
International Orders
International shipping rates are calculated at checkout based on destination.
Please note:
• Duties and taxes are not included in your order total
• Customs fees are the responsibility of the recipient
• International orders are final sale
Delivery times vary by country.
Incorrect Address
Please ensure your shipping address is accurate before completing your order.
If a package is returned due to an incorrect address or delivery refusal, reshipping fees will apply.
Delays
Once an order leaves our facility, shipping carriers are responsible for delivery timelines. While rare, delays may occur due to weather, peak seasons, or carrier issues.
If you experience a delivery issue, contact us and we will assist in filing a claim if necessary.
Questions?
We’re here to help.
